9-1-1 Caller: "Please Hurry. It's Terrible."
Listen to 9-1-1 calls made about Tuesday's Daleford Road fire.
Editor's Note: The content in this video may disturb some listeners, and some content from these calls has been removed.
Shaker Heights dispatchers received several calls about the Daleford Road house fire in the early morning hours of Dec. 18.
The first call, placed at 3:58 a.m., was made from an out-of-state cell phone, according to dispatchers on the recording.
We are not releasing the recording of this call due to its graphic nature.
For two minutes, dispatchers asked the man for the address of the fire while he and at least one other person yelled at someone to jump. Other people can be heard screaming in the background.
The man gave the address at 4 a.m., and the dispatcher told him that crews were on their way.
Click play to listen to audio of some of the other 9-1-1 calls made about Tuesday's fatal house fire on Daleford Road.